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Questions people actually ask

Straight answers, statute-grounded, no jargon. Anything else — the audit packet's methodology section covers the fine print.

Is delaying reimbursement for years actually allowed?

Yes. There is no deadline for reimbursing a qualified expense, as long as it was incurred after the HSA was established, you have the records, and it wasn't deducted or otherwise reimbursed. The IRS's own guidance contemplates exactly this — the whole strategy rests on keeping proof, which is what this ledger is.

What records does the IRS actually want?

That the expense was qualified (the EOB or receipt), that you paid it and weren't reimbursed by insurance (the bank record against the adjudication), and that no double benefit was taken (no Schedule A deduction; distributions on your 1099-SA traced to documented expenses). That's precisely the three-level structure of the audit packet.

What happens if I get audited?

You press Export → Audit packet. It groups exhibits by tax year, pairs every expense with its payment, states the statutory basis, includes your per-year return status and 1099-SA reconciliation, and carries SHA-256 fingerprints plus a tamper-evident event chain. The response to a letter is a print button.

Can I count expenses for my spouse and kids?

Yes — qualified expenses of your spouse and dependents count even if they're on entirely different insurance. Every entry here is attributed to a named household member, which is both the legal basis and how the packet presents it.

What about after someone passes away?

Expenses incurred before a family member's death remain fully reimbursable; the ledger refuses anything dated after (it can't qualify). If the account holder dies, a spouse beneficiary takes the HSA as their own; any other beneficiary owes tax on the balance minus your qualified expenses paid within one year — a deadline only an organized, per-person ledger can meet.

Do Medicare premiums really qualify?

Once the account holder is 65: Parts A, B, C, and D and employer retiree coverage, yes — Part B alone is $185/month in 2026, usually withheld from Social Security, with the SSA-1099 as proof (the premium tracker handles the whole series). Medigap never qualifies at any age, and the app refuses it so an audit can't.

Does driving to appointments count?

Yes — medical travel at the IRS standard rate (20.5¢/mile for 2026) plus parking and tolls. Log the trip with its destination and the ledger applies the correct rate for the date; the log itself is the substantiation.

My EOBs are scans and phone photos. Will they work?

Yes. Image-only PDFs and photos are read by built-in OCR at no cost; genuinely rough scans fall back to AI extraction (if configured) or quick manual entry — and the original always attaches as evidence regardless.

What if I itemized deductions one year?

Record it in the per-year status. If you claimed medical expenses on Schedule A, mark those specific expenses as deducted — they're excluded from the reimbursable balance and listed transparently in the packet (specific identification; the exclusion follows the year you paid, matching Schedule A).

Is my medical data safe?

Documents are encrypted at rest (AES-256-GCM), fingerprinted at upload, and served only to you; passwords are hashed with scrypt; sessions, headers, and cross-origin protections follow current practice; and if you link an advisor they see summary numbers and status only — never your documents — revocable in one click.

Am I locked in?

The opposite, on purpose. Export everything (.zip) works on every plan including free: every original file byte-identical, all data with raw payer payloads, the packet, and a fingerprint manifest. A record system you can't leave is one you can't trust.

What does it cost?

Free: 10 confirmed matches and all exports, forever. Plus ($19/yr): unlimited matching and automatic bank link. Pro ($59/yr): insurance connection and AI assistance. Advisors: $299/yr covering 25 clients.

Which HSA custodians does it work with?

All of them — the ledger is custodian-neutral because it works from your insurer's adjudications and your bank records, not the custodian's app. Record your balances (or link via bank connection) and the hero shows exactly how much you can withdraw tax-free today.

Is this tax advice?

No — it's record-keeping and substantiation software. The math, statutes, and packet language are built to professional standards, but your CPA or advisor owns the conclusions. (Many advisors use the built-in portal for exactly that.)

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Free plan includes every export, forever. Not tax advice.